The Peach Sweep Difference
We Are Sweeping Pros!
The Shopping Center Sweeper Pros is our reputation. We Pass 97% of corporate inspections and 90% of our customers say that we provide quick resolutions to tenant issues that arrive. We understand the dynamics good property management firms face when wagering Services Vs Budgets, however Putting budgets over service always compromises service quality and ultimately managers end up paying more then they bargained for. Managers have several issues to be concerned about, the condition of your center should not be one of them, protect your center with a reliable sweeping company that was voted #1 most trusted sweeper in Metro Atlanta!
We are often surprised that property management teams are misinformed of how sweeping companies monitor centers and that basic sweeping techniques are often overlooked. Many managers view parking lot sweeping as vacuuming lots, however it is more then a person with a truck, but rather a form of cleaning that requires an eye for detail. You wouldn't only vacuum the floor in your home and think that it is cleaned, hopefully not! Unfortunately this is the perspective many mangers have regarding their shopping center sweeping needs.
We MANDATE that our sweepers get out of their trucks to litter pick large trash that cannot be reached by blowing or sweeper truck. This technique is vital to proper cleaning of your center and is our most regarded approach to sweeping. You would think this type of approch is common, you'd be shocked at how many sweepers never step foot on your center (outside of changing trash containers bags). We apply common sense techniques to sweeping including monitoring our sweepers with an onsite supervisory staff on each route. The benefits include:
Increased sweeper quality
Decreased tenant complaints
Compliance issues typically resolved within 24 hours
Always a point of contact at each route and center
Accountability within Sweepers, Supervisor Staff and Management
Did you know the first sweepers was created by Charles B. Brooks? His design had a truck-like frame mounted on axis supported by wheels. While it was a revolutionary invention it was awkward and bulky.
Thankfully today's modern sweeper truck is light, quick and efficient. We have a variety of sweepers but our preferred sweeper is a Masco Sweeper truck. These parking lot sweepers are designed with shopping centers in mind and they have proven to provide quality sweeping to our centers all over metro Atlanta. Although, sweeper trucks are only half of the work, it takes dedicated employees to operate them and extensive training.
If your sweeper company has not property trained its staff to operate there truck correctly, improper sweeping will be the outcome. Many managers believe sweeper trucks are the answer to all their sweeping needs but contrary to what you might believe hand picking centers is still our #1 detailed method to cleaning your center. In fact, it's the reason we require all of our sweepers and supervisors to get out of there trucks and hand pick. Despite all the advances in our industry, there is still no suitable substitution for the human eye & hand.
Lot Porter
Lot Porters provide detailed cleaning to you centers. Porters often work during early morning hours, the edge porters have over sweepers is that they have the sunlight to expose hidden areas that are not visible during late night hours. Many managers don't take into account that sweepers have a large disadvantage due to poor lighting conditions. The lack of vision during these hours gives porters an advantage over the sweepers. Did you know that Lot Porter services is the most effective way to clean parking lots? Lot Porter Service is still our most efficient way of cleaning centers, unfortunately most management companies are uninformed about the importance of Lot Porter service because it is faster for sweeping companies to use sweeper trucks. Lot Porter should not be confused with a general porter. Lot porters primary responsibilities are:
Clean Rear Center
Detail Litter Pick Entire Center Throughout
Clean Dumpster Enclosure
Provide General Clean Aesthetic to Center
Although sweeper trucks are well regarded in popularity the FACT is that Porter service provides a much better quality of service. Managers that have BOTH sweeping & porter services understand that there is a quality service difference.
Quality Control Team
What makes us unique in our services is that we have a highly dedicated team of Onsite supervisors that preform quality inspections on EVERY location routes, EVERY night. Most sweeping companies DO NOT have supervision for their sweepers. They DO NOT to check centers! How can any company guarantee services when employees are without supervision? We believe this lack of supervision is the #1 cause of customer complaints.
Our employee's know that their work performance is being monitor NIGHTLY. It keeps our employee's on their toes, but more importantly it keeps your properties up to our superb standards. We hold our employees accountable for their work, we believe that is responsible honorable business practices. We make sure that our employees understand our vision, to provide excellent service and that is not something we are willing to compromise. As a result we hire like-minded individuals that understand our passion and exemplify those characteristics.
Many property managers over the years have complained about finding their current sweepers falling asleep in their trucks or there sweeper leaving large trash behind. These kinds of practices are strictly prohibited. Our Onsite supervisors are our quality control team it is there job to ensure that we are providing great service that meets our expectation and make corrections when we are not. We provide real life person-to-person supervision and quality control, this is absolutely necessary to guarantee that quality standards sweeping have been meant.
Client Expectation
It is important that quality expectations have been set with each shopping center and just like NO two centers are alike, the same applies within management expectations. Managers should set realistic goals for each shopping center. Managers that understand their centers strengths and weaknesses have a higher success rate with the outcome they receive. Setting realistic goals for your specific center can greatly reduce sweeping complaints and help set realistic tenant expectations. Please keep in mind that Median Income, Property Location, and Volume all are major key factors within sweeping.
Managers are usually surprised to find out the amount of trash that can be left out every day. The average person generates over 4 pounds of trash each day! You might think trash removal is just a local issue, however trash is a global issue, one that we deal with 365 Days /24 Hours /7 Days per week. This complex issue we are meant with daily and like the rest of the world we are always trying to find solutions.
Having a realistic goal for your specific property can help you reduce tenant complaints while also providing sweepers a plan for each individual property. Sweepers should have a basic plan for sweeping your locations. Property management should ask themselves what are HOT BUTTON issues at your locations? Hot Button issues can be but not limited to:
Front Curb Lines
Back Curb Lines
Sidewalks
Overflowing Trash Cans
Illegal Items in Center
Shrubs, Grass, & Island areas
Working with your sweeper to help provide you accurate information, will allow you to understand your properties Hot Button issues and can greatly help your sweeping company focus in on what is most important at each property. Executing successful sweeping strategy takes patiences, in our industry, no two days are every alike. Management understanding of this dynamic will greatly improve sweeping services and assist necessary job functions to be carried out at your centers.